At Triple Graces, we pride ourselves on our customer service and hope that every customer has a positive experience with our product.
Returns on items purchased directly from triple graces online shop are eligible for returns within 30 days from the date of shipment. Proof of purchase and original packaging are required for eligibility. Returned items must be in new condition with no signs of use. Please include a copy of your invoice or order confirmation with "Return" or "Exchange" written on it. For inquiries regarding an exchange, please contact us via our contact page.
Lifetime Warranty- Triple Graces warrants products against manufacturing defects in materials and workmanship. Triple Graces reserves the right to determine manufacturing defects and requires proof of purchase from an authorized triple graces retailer to qualify products as warrantable. If a product is deemed defective, Triple Graces will repair or replace the item. If a product is not considered to be defective (scratched lenses are not considered defective), Triple Graces will repair the item at a reasonable charge.
It is encouraged that you send your product by a traceable shipping method. Triple Graces is not responsible for lost or misdirected packages during a return.